Prepare for your worktop templating appointment

Preparing your kitchen for a worktop templating appointment

1. Why Preparation Matters

Your worktops are custom-made specifically for your kitchen. During the template appointment, final design details such as joins, cut-outs, sink positions and overhangs are confirmed. If the space isn’t fully ready, we may not be able to complete the template, which can lead to delays and additional charges. Our guidelines are designed to help you feel confident, informed and prepared.

2. Being There on the Day

We ask that you – or a trusted representative – are present for the template appointment. This allows us to confirm final design decisions with you in person and answer any questions you may have. It’s the best way to ensure the finished worktops reflect your expectations and avoid any disappointment later on.

3. Your Kitchen Must Be Installation-Ready

Before templating, all base units must be fully installed, securely fixed, and level in every direction. This includes islands, peninsulas and breakfast bars, all set at their final height. End panels should also be fitted, and any unsupported areas must have adequate battening in place to properly support the worktops.

If units are not level or secure, we won’t be able to template accurately.

4. Sinks, Taps and Appliances

All sinks, taps and accessories that will integrate with or attach to the worktops must be onsite for the template appointment. This includes items such as pop-up sockets, brackets, island legs and supports.

• Belfast sinks must be installed in position (but not connected).
• Undermounted sinks should be fully supported and fitted in place.
• Overmounted sinks must be present so positioning can be confirmed.

All appliances that will sit under or be built into the worktops (such as hobs, sinks and floor-standing appliances) must also be onsite and in position, but not connected. This ensures we can template accurately and safely. Ovens housed within cabinets do not need to be present.

5. Access, Power and Lighting

Our templating team will need clear access to the space, including parking where possible. Power and adequate lighting must be available, and the floor area should be clear so we can work efficiently and safely.

Any existing or temporary worktops must be removed before we arrive, along with any appliances that aren’t part of the new kitchen layout. This allows us to clearly see the base units and template accurately.

6. Walls, Flooring and Finishing Touches

All plastering, boarding and skimming must be completed and fully dry before templating. While final decorating and tiling is usually best completed after your worktops are installed, preparing the walls beforehand helps achieve the best finish.

If your project includes splashbacks or wall cladding, wall units, extractor hoods, socket back boxes (for pre-existing sockets we ask that all fascias are removed) and electrical fittings must be securely installed prior to templating.

For waterfall ends, flooring should either be fully finished before templating or clearly discussed with our team so we can measure appropriately. Flooring must not be laid between the template and installation stages.

7. Shelving and Specialist Features

If you’ve chosen quartz shelving, the brackets must be securely fixed to the wall before templating, in line with the supplied guidelines. This allows us to measure accurately and ensure everything fits safely and beautifully.

Templating Appointment Checklist

Use this checklist to make sure your kitchen is fully prepared before our template team arrives. Having everything ready helps avoid delays and keeps your project on track.

On the Day

☐ You or a nominated representative will be present
☐ Parking is available (permits arranged if required)
☐ Power and adequate lighting are available
☐ The floor area is clear and safe to work in

Units & Structure

☐ All base units, islands, peninsulas and breakfast bars are fully installed
☐ Units are securely fixed, level side-to-side and front-to-back, and set at final height
☐ End panels are fitted and secure
☐ Unsupported areas have suitable wall battens in place

Worktop Area

☐ Existing or temporary worktops have been removed
☐ The templating area is clear and accessible

Sinks, Taps & Accessories

☐ All sinks, taps and accessories are onsite
☐ Belfast sinks are installed (but not connected)
☐ Undermounted sinks are supported and fitted in position
☐ Overmounted sinks are available to confirm positioning
☐ Accessories such as pop-up sockets, brackets, island legs or supports are present

Appliances

☐ All appliances that sit under or into the worktops are onsite
☐ Appliances are positioned but not connected
☐ Hobs are not installed
☐ Range cookers are in place with the correct side clearances

Walls, Cladding & Splashbacks (if applicable)

☐ All plastering, boarding and skimming is complete and fully dry
☐ Wall units, extractors and cooker hoods are fitted
☐ Socket back boxes are installed (fascias removed where cut-outs are needed)

Flooring & Specialist Features

☐ Flooring is finished if required for waterfall ends (or agreed with our team)
☐ Flooring will not be laid between template and installation
☐ Shelving brackets are securely fixed to the wall (if shelving is included)

Not sure if you’re ready?

Our friendly team is always happy to help. If needed, you can rearrange or cancel your template appointment free of charge with at least two working days’ notice.

We’re Here to Help

Our experienced templaters are there to guide you and offer expert advice throughout the process. If you’re ever unsure whether your kitchen is ready, our friendly team is always happy to help. You can rearrange or cancel your template appointment free of charge with at least two working days’ notice.

We strongly recommend watching our Template Guidelines video before your appointment, as it provides a clear visual walkthrough of what’s required.

With the right preparation, your template appointment will be smooth, stress-free and an exciting step towards your finished kitchen. We’re with you every step of the way.