In light of the government’s announcement on Saturday 31st October, we would like to reassure you about the steps we are taking to remain open and continue to safely fulfil all of our customers installations.
Whilst it’s a confusing time, with numerous announcements and changes in policy to what can be done, we are pleased to confirm that we are legally allowed to continue to fulfil all existing and new customer orders.
At Gemini Worktops, we recognise that having a new kitchen installed is a big commitment that can disrupt ordinary household services including access to cooking facilities or running water. As such, we are fully committed to remaining open to ensure that every single one of our customers has their worktops installed during this difficult time.
Below is what we’re doing to minimize the risk and disruption in these uncertain times.
- All our sales, planning and customer service staff are working remotely to minimise the spread of Coronavirus.
- We are keeping multiple manufacturing facilities running across the UK, providing plenty of capacity and allowing a safe production environment.
- We continue to operate one of the largest template and installation networks across the UK, ensuring we have ample capacity for our home fitting services.
- We constantly check up on all our template and installation teams ongoing health, to ensure they are not displaying any signs of Coronavirus symptoms.
- We have sought legal advice from our company’s solicitors and health and safety advice from our expert consultants to ensure we are carrying out all operations and installations to the highest safety standards.
- We have large stocks of most current worktop colours and therefore do not rely on external sources to deliver your dream worktops!
Finally, we hope you find it reassuring that we are part of a 4th generation family business, that has been in the stone industry since 1927.
We thank you for your business, and please rest assured we are here and stand by you in these very difficult times.
The Gemini Worktops team